Monday, June 15, 2015
Sony Finally Admits that Xperia Z3+, Xperia Z4 Has Overheating Issues, Software Fix On the Way
Sony admitted that Xperia Z3+, Xperia Z4 suffers from overheating due to Qualcomm Snapdragon 810 chip. The company admitted the issue after it was detected in tests run by GSMinfo in the Netherlands. The test found that the camera app crashed after they recorded a video and they felt the heat at the back of the device.
Sony said that for the meantime the temporary fix is turning the phone off several times a day, and when you are charging the device and a software fix is coming this summer. They also advice owners of Xperia Z3+ and Xperia Z4 to contact the Sony service center. Sony's recently launched Xperia Z3+ (Xperia Z4 in Japan).
Users also complain that the phone turns hot when you use the video for long periods or while playing graphics-heavy games and movies.
The Xperia is not the first smartphone to report about problems with the Snapdragon 810 chip. There were rumors earlier this year that Samsung ditched Qualcomm and used its own microprocessors in the Galaxy S6 due to overheating problems.
LG in April decided to go with Qualcomm's hexa-core Snapdragon 808 chip instead of the 810 for the LG G4, leading many to speculate that this was down to overheating.